Privacy Policy | Bixter Academy

Bixter Academy & Bixter Traineeship Programs
Effective date: October 15, 2026

1. Introduction

At Bixter, protecting personal information is an essential part of providing trustworthy educational services and international traineeship and professional placement programs.

Bixter Academy is an online educational platform offering practical sector training, language courses, cultural awareness, and professional development for individuals and company teams.

Through our traineeship platform, Bixter also connects international students, graduates, and professionals with structured traineeship and professional placement opportunities in Europe.

This Privacy Policy explains how personal information is collected, processed, stored, protected, and shared when individuals use our educational services or apply for international programs across Europe.

It also explains the rights available under the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Danish data protection legislation.

We are committed to processing personal information lawfully, fairly, transparently, securely, and only for clearly defined purposes.

2. Who Is Responsible for Your Personal Data?

The data controller responsible for the processing activities described in this Privacy Policy is:

Company: Bixter Holding ApS
CVR number: 36690933
Registered address: Essen 41, 6000 Kolding, Denmark
Website: https://bixter.com/
Privacy contact: support@bixter.com

Websites covered:

The data controller (Bixter Holding ApS) is responsible for determining the purposes and means of processing personal data in connection with the services covered by this Privacy Policy.

Where other Bixter entities or external organizations, educational organization or service provider independently determine the purposes and means of processing, they may act as separate or joint data controllers, as applicable.

Bixter Group Structure

Bixter Academy is part of Bixter Holding ApS and operates alongside Bixter as a sister company within the Bixter group.

For the purposes of this Privacy Policy, references to "Bixter," "we," "us," or "our" refer collectively to Bixter Academy and the relevant companies and divisions operating under Bixter Holding ApS, unless otherwise specified.

Personal information may be shared between relevant Bixter entities where necessary to provide educational services, manage candidate applications, coordinate traineeship and work programs, and support related administrative activities, subject to applicable data protection requirements.

Data Storage and Hosting

Personal data is primarily stored on servers hosted by Hetzner, a hosting and IT infrastructure provider based in Germany.

Hosting provider: https://www.hetzner.com/

Bixter takes appropriate technical and organizational measures to protect personal data stored through its hosting infrastructure, in accordance with the GDPR and applicable Danish data protection legislation.

For questions about the collection, processing, storage, or protection of personal data, please contact support@bixter.com.

3. Scope of This Privacy Policy

This Privacy Policy covers two principal services.

3.1 Bixter Academy Educational Platform

The policy applies when individuals:

Visit bixter.academy.
Create or access a learner account.
Enroll in educational courses.
Access videos, lessons, and learning materials.
Complete quizzes, assessments, and other learning activities.
Receive course completion certificates.
Purchase training or access company-sponsored courses.
Contact our educational support team.

3.2 Bixter Traineeship and Professional Placement Platform

The policy also applies when individuals:

Visit trainees.bixter.academy.
Complete an application for a traineeship or professional placement program.
Upload a CV, academic documents, certificates, or other supporting files.
Submit personal identification and contact information.
Provide supporting videos or professional references.
Participate in eligibility verification or candidate selection.
Communicate with Bixter about their application.
Receive assistance with documentation, international mobility, or placement arrangements.
Participate in pre-arrival educational preparation associated with a Bixter program.

3.3 Cookies and Consent Management

Bixter Academy uses CookieYes to manage cookie consent and visitor preferences.

Visitors can review cookie information and manage their preferences through the CookieYes consent interface available on the relevant website.

Our website may contain links to third-party websites and services. These external websites operate under their own privacy policies, and Bixter is not responsible for their independent data processing practices.

For more information, see Section 17.

4. Personal Information Collected Through Bixter Academy

When individuals use our educational platform, we may process the following categories of personal information.

4.1 Account and Registration Information

Full name.
Email address.
Date of birth
Nationality
Country of residence.
Phone number
Username or learner identifier.
Preferred language.
Company or organization affiliation, where applicable.
Assigned courses and account permissions.
Account activation and authentication information.

4.2 Learning and Course Activity

Our learning management system may record:

Course enrollment.
Course access dates.
Lessons and modules accessed.
Learning progress.
Video and educational content interactions.
Quiz submissions and attempts.
Assessment scores.
Completion status.
Certificate issue dates and identifiers.
Login records and relevant learning activity logs.

This information enables us to provide the educational service, administer assessments, document course completion, and support learners.

4.3 Purchases and Administrative Information

Where applicable, we may process:

Purchased courses or training packages.
Customer or company information.
Billing address.
Invoice details.
Payment status.
Transaction references.
Training license allocations.

Payment card information may be processed by an external payment provider in accordance with its applicable privacy and security arrangements.

4.4 Support and Communications

We may retain inquiries, technical support requests, and correspondence necessary to administer accounts and educational services.

5. Personal Information Collected Through trainees.bixter.academy

The types of personal information collected depend on your relationship with Bixter and the services you request.

5.1 Information You Provide Directly

When you contact Bixter, submit an inquiry, or apply for one of our programs, we may collect personal information directly from you.

The information collected depends on whether you are a candidate, a representative of a company or organization, or a business partner.

Personal Identification and Contact Information

When an individual applies for a traineeship or professional placement through trainees.bixter.academy, we collect personal information necessary to receive, review, assess, and administer the application.

Applicants may be asked to provide:

Full name.
Date of birth and age.
Nationality and country of residence.
Email address and telephone number.
Residential address.
Passport and identity-document information, where required.
Driver's license copy.
Other identification or eligibility details necessary for applications, documentation, and international mobility procedures.

Education and Academic Background

When you apply for a Bixter traineeship or professional placement program, we may collect:

CV or resume.
Educational qualifications, diplomas, and academic certificates.
University or educational institution.
Academic status and field of study.
Professional experience and skills.
Letters of recommendation.
Language qualifications and certificates.
IELTS, KET, or other recognized test results where applicable.
Supporting language qualification documents where applicable.
Driver's licenses and information about driving qualifications.
Professional, technical, or sector-specific certificates.
Professional references.
Preferred destination country and sector.
Availability, program eligibility, and placement preferences.

These documents help us verify candidates' qualifications, assess their eligibility, and identify suitable traineeship and work programs. Relevant application information, particularly CVs, may also be shared with prospective employers and host companies to evaluate whether a candidate's qualifications, skills, and experience match the requirements of a specific position.

Bixter will request and process identity documents only where necessary for a specified, lawful purpose.

We recommend that applicants submit such documents only through Bixter's authorized application channels or other secure methods specifically provided by Bixter.

Application and International Mobility Documentation

Depending on the destination country and applicable program requirements, we may collect and process:

Passport copies and identification documents.
Visa and residence permit applications.
Immigration and mobility documentation.
Educational verification records.
Contracts and placement agreements.
Insurance and travel documentation.
Relevant registration documents.
Additional information required by immigration authorities or other competent public institutions.

We use this information to prepare and manage applications, verify eligibility, support international mobility, and assist with legal and administrative requirements associated with placements.

Company and Organization Information

When you contact Bixter on behalf of a company or organization, we may collect:

Company or organization name.
Name and contact details of the representative.
Professional position or role within the organization.
Business email address and telephone number.
Industry or sector information.
Other relevant information provided in connection with business inquiries or service requests.

We process this information to respond to inquiries, establish and maintain business relationships, assess service requirements, and provide relevant information about our services.

Tax Administration and Danish CPR Numbers

As part of our international placement and mobility services, Bixter may assist candidates with administrative and tax-related procedures in their destination country.

This may require processing personal information for purposes such as:

Supporting tax registration and related administrative procedures.
Assisting with applications for tax cards and tax identification numbers.
Preparing and submitting relevant information to tax authorities, where authorized or required.
Supporting registration with public authorities.
Assisting candidates with administrative requirements associated with their stay and placement.

Processing of Danish CPR Numbers

In Denmark, individuals may receive a Central Person Register number, commonly known as a CPR number (Det Centrale Personregister).

Where necessary and legally permitted, Bixter may collect and process CPR numbers to support Danish registration, tax administration, and other relevant official procedures.

CPR numbers are subject to specific protection requirements under Section 11 of the Danish Data Protection Act (Databeskyttelsesloven).

Bixter processes CPR numbers only where an applicable legal condition is satisfied, such as a relevant statutory authorization or valid consent.

Access to CPR numbers is restricted to authorized personnel and relevant recipients who require the information for a lawful purpose.

Where necessary and legally permitted, CPR numbers and related personal information may be shared with competent Danish authorities, including the Danish Tax Agency (Skattestyrelsen), or authorized service providers involved in the relevant administrative procedures.

Bixter does not use CPR numbers for marketing or unrelated commercial purposes.

Communication Information

We may collect and retain information you provide when communicating with Bixter through:

Website contact and application forms.
Email correspondence.
Telephone conversations.
Interviews and meetings.
Customer service requests.
Other authorized Bixter communication channels.

This information is used to respond to inquiries, manage applications, maintain business relationships, and provide relevant services.

Mandatory and Optional Information

Certain personal information and supporting documents may be necessary to process an application, verify eligibility, fulfill contractual obligations, or comply with applicable legal requirements.

Where information is mandatory, we will indicate this during the relevant collection process whenever appropriate.

If required information is not provided, Bixter may be unable to process an application or provide the requested service.

We ask individuals to provide only information relevant to their inquiry, application, or requested services.

Video Submissions and External Links

Some applications may include links to videos or other supporting materials.

These may include:

Candidate introduction videos.
Videos demonstrating relevant experience or skills.
Links to supporting portfolios or professional materials.

When an applicant submits a video link, Bixter may access and review the content for purposes relevant to the application.

Videos may contain the applicant's image, voice, background environment, and other personal information.

Applicants should avoid including unnecessary sensitive personal information or information about other individuals.

Where videos are hosted on external platforms, the relevant hosting provider may process information independently under its own privacy terms.

Bixter does not treat an ordinary video or photograph as biometric identification data merely because it contains a person's face or voice.

Separate requirements apply where images or recordings undergo specific biometric processing intended to uniquely identify individuals.

5.2 Information Collected Automatically

When you visit Bixter.com, certain technical information may be collected, including:

IP address.
Browser type and version.
Device and operating system.
Pages visited and interactions with website features.
Date and time of visits.
Referring website or traffic source.
Language preferences.
Cookie identifiers and consent choices.
Technical logs and security-related events.

Some of this information is necessary to operate and protect our website.

Additional analytics and marketing information is collected through optional tracking technologies only where the required consent has been obtained.

Detailed information about cookies and tracking technologies is available through our CookieYes cookie declaration and preference center.

5.3 Information Received from Third Parties

Where relevant to our services and permitted by law, Bixter may receive personal information from:

Educational institutions and universities.
Authorized international partners.
Host companies and their representatives.
Professional references.
Immigration authorities and other public institutions.
Service providers assisting with candidate applications.
Other organizations involved in a candidate's placement, where the information is lawfully shared.

We process such information only for specified, lawful purposes. Where required, we provide additional privacy information about its source and use.

6. How We Use Candidate Application Information

We process personal information submitted through trainees.bixter.academy for the following purposes.

6.1 Responding to Inquiries

Purpose: To respond to questions, contact requests, business proposals, and other communications.

Legal basis: Legitimate interests (Article 6(1)(f) GDPR) for managing general inquiries and business communications, or steps taken before entering into a contract (Article 6(1)(b) GDPR) when responding to requests for our services.

6.2 Managing Candidate Applications

Purpose:

We use applicants' contact details and submitted documentation to:

Register applications.
Identify applicants.
Review submitted information.
Verify qualifications.
Assess eligibility for traineeship and work programs.
Conduct interviews.
Identify suitable placement opportunities.
Request missing or updated documents.
Communicate about application status.
Organize the selection process.

Legal basis: Performance of a contract or steps taken before entering into a contract (Article 6(1)(b) GDPR). Legitimate interests (Article 6(1)(f) GDPR) may apply to specific processing activities where appropriate.

Separate consent may be requested for specific optional activities where consent is the appropriate legal basis.

6.3 Matching Candidates with Host Companies

Purpose: To assess candidates' qualifications, skills, and professional experience, identify suitable traineeship and work opportunities, and share relevant application information, including CVs, with prospective employers and host companies to evaluate their suitability for specific positions.

Legal basis: Performance of a contract or steps taken before entering into a contract (Article 6(1)(b) GDPR). Legitimate interests (Article 6(1)(f) GDPR) may apply when necessary to evaluate candidates and facilitate suitable placements, provided the candidates' rights and interests are appropriately protected.

6.4 Sharing Relevant Candidate Information with Host Companies

Purpose:

Where appropriate for a relevant placement opportunity, Bixter may share necessary applicant information with authorized host companies.

This may include:

Name and contact details, where required.
CV and professional background.
Educational qualifications.
Relevant academic certificates.
Language qualifications.
Recommendation letters.
Supporting introduction videos where relevant.
Other documentation necessary for a specific assessment or placement.

We aim to limit information sharing to what is necessary for the relevant purpose.

Passport copies and other identity documents should not be disclosed merely as part of routine candidate introductions when less sensitive information is sufficient.

Such documents may be shared where necessary for identity verification, immigration procedures, placement administration, or another lawful purpose.

Legal basis: Article 6(1)(b) and/or Article 6(1)(f), as appropriate.

6.5 Supporting Immigration, International Mobility, and Tax Administration

Purpose: To assist candidates with visa and residence permit applications, immigration documentation, registration with public authorities, tax administration, and other legal or administrative requirements associated with their traineeship or work programs.

This may include processing personal information, such as passport details, national identification numbers, including Danish CPR numbers, and tax-related documentation, and sharing relevant information with competent authorities where necessary and legally permitted.

Legal basis: Performance of a contract or steps taken before entering into a contract (Article 6(1)(b) GDPR), where processing is necessary to provide the requested services. Compliance with legal obligations (Article 6(1)(c) GDPR) applies where Bixter is required by law to process certain information. Legitimate interests (Article 6(1)(f) GDPR) may apply to specific administrative activities where necessary and appropriately justified.

The processing of Danish CPR numbers is additionally subject to Section 11 of the Danish Data Protection Act.

6.6 Educational Preparation Through Bixter Academy

Purpose: Where a candidate is enrolled in pre-arrival or program-related education, relevant information may be used to create or manage a learner account.

This may include the transfer of limited identification, contact, program, and course assignment information between the relevant Bixter systems.

Learning progress and completion records may subsequently be used to verify fulfillment of applicable training requirements.

Legal basis: Article 6(1)(b) and/or Article 6(1)(f), as appropriate.

6.7 Maintaining Application Records and Resolving Disputes

We may retain relevant application information to manage ongoing processes, answer inquiries, investigate complaints, and establish or defend legal claims.

Legal basis: Article 6(1)(f), or Article 6(1)(c) where a specific legal obligation requires processing.

6.8 Payments and Financial Administration

Purpose: To manage invoices, payments, accounting records, financial transactions, and other administrative requirements associated with Bixter's services.

This may involve processing personal identification, contact, billing, and payment information necessary to administer transactions and meet applicable financial and accounting requirements.

Legal basis: Performance of a contract (Article 6(1)(b) GDPR), where processing is necessary to manage contractual payments and transactions. Compliance with legal obligations (Article 6(1)(c) GDPR) applies where Bixter is required to retain accounting records, report financial information, or fulfill other statutory obligations.

6.9 Marketing and Commercial Communications

Purpose: To promote Bixter's services, share company news and updates, communicate relevant opportunities, and manage marketing activities across our digital communication channels.

Legal basis: Consent (Article 6(1)(a) GDPR) applies where required for electronic direct marketing and consent-based tracking. Legitimate interests (Article 6(1)(f) GDPR) may apply to managing business communications, responding to social media interactions, and promoting our services where permitted by law and where individuals' rights and interests are appropriately protected.

Further information about our marketing activities, communication channels, and your choices is provided in Section 13.

6.10 Website Security and Improvement

Purpose: To maintain the security, functionality, and performance of bixter.academy and trainees.bixter,academy, protect personal information, prevent unauthorized access and fraudulent activities, identify technical issues, and improve the website's reliability and user experience.

This may involve processing technical information, such as IP addresses, device information, browser details, and website activity, where necessary for security and website operation.

Legal basis: Legitimate interests (Article 6(1)(f) GDPR) apply where processing is necessary to maintain a secure, reliable, and functional website, provided individuals' rights and interests are appropriately protected. Compliance with legal obligations (Article 6(1)(c) GDPR) may apply where specific security-related processing is required by law.

Optional analytics and tracking technologies are managed through CookieYes, as explained in Section 17.

6.11 Legal Compliance and Protection of Rights

Purpose: To comply with applicable laws and regulatory requirements, respond to lawful requests from public authorities, prevent and investigate suspected fraud or unlawful activities, and establish, exercise, or defend legal claims.

This may involve processing and disclosing relevant personal information to competent authorities, legal advisors, or other authorized recipients where necessary and legally permitted.

Legal basis: Compliance with legal obligations (Article 6(1)(c) GDPR) applies where Bixter is legally required to process or disclose personal information. Legitimate interests (Article 6(1)(f) GDPR) may apply where processing is necessary to prevent fraud, protect Bixter's legal interests, or establish, exercise, or defend legal claims, provided individuals' rights and interests are appropriately protected.

7. How Candidates' Documents Are Handled

Candidate documentation may contain sensitive identification details and other information requiring careful handling.

Bixter applies the following principles to document processing.

7.1 Collection

Documents are requested only when relevant to a defined application, eligibility, verification, or placement purpose.

7.2 Access

Access to submitted documents is restricted to authorized personnel and other recipients who have a legitimate need to process the information.

7.3 Storage

Application documents are stored using the systems and security arrangements approved for the relevant processing activity.

Appropriate technical and organizational safeguards are applied according to the sensitivity of the information.

7.4 Sharing Personal Information and Documentation

Bixter may share relevant personal information, application documents, and educational records with authorized employers, host companies, business partners, educational partners, and local recruitment partners where necessary for recruitment, traineeship placement, educational purposes, and program administration.

Information may also be shared to support the development and improvement of Bixter Academy's online courses and to allow employers and host companies to monitor candidates' learning progress, assessment results, and course completion. Only information necessary for these purposes is shared, with appropriate safeguards and in accordance with applicable GDPR requirements.

Bixter shares only information that is necessary and proportionate to the specific purpose. Access to personal documents and individual learning records is restricted to authorized recipients with a valid legal basis.

Where possible, anonymized or aggregated learning data is used to improve educational content without identifying individual learners.

All sharing is carried out in accordance with applicable data protection legislation, including the GDPR.

7.5 Data Minimization

We aim to collect only the information necessary for a specific purpose.

Where a particular document or data field is not necessary, it should not be requested or retained without justification.

7.6 Retention and Deletion

Documents are retained according to their purpose and the applicable retention schedule.

They are deleted, anonymized, or lawfully archived when the applicable retention period expires.

7.7 Document Updates

Applicants may be asked to provide updated documentation if submitted information becomes outdated, inaccurate, or insufficient for the relevant process.

Where appropriate, outdated versions will be removed or access restricted in accordance with retention and audit requirements.

8. Mandatory and Optional Application Information

Certain information is required to evaluate an applicant's eligibility or process an application.

Mandatory fields are identified in the application process.

If required information is not provided, Bixter may be unable to evaluate the application or provide the requested program services.

Other supporting information may be optional.

Applicants are encouraged to provide only information that is relevant to the application.

The collection of optional personal information does not automatically mean that consent is the legal basis for processing. The applicable legal basis depends on the purpose and context.

9. Sensitive Personal Information

Bixter Academy and the traineeship platform do not generally require applicants to provide special-category personal information as defined in Article 9 GDPR through standard application forms.

Such information may include health information, religious beliefs, racial or ethnic origin, biometric data used for unique identification, or other legally protected categories.

Applicants should avoid including unnecessary sensitive information in CVs, videos, letters, or supporting documents.

Where processing of special-category information is necessary for a lawful purpose, Bixter will identify and apply an appropriate Article 9 condition in addition to the relevant Article 6 legal basis.

Additional restrictions and safeguards may apply to criminal conviction and offense data.

10. Moodle, Course Progress, Assessments, and Certificates

Bixter Academy uses Moodle-based learning management functionality to administer its educational services.

Depending on the course and features enabled, the system may process:

Learner account and authentication details.
Course enrollments.
Login and access logs.
Lesson participation.
Learning progress.
Quiz attempts and assessment responses.
Assessment scores and completion status.
Certificate information and verification records.

These records allow us to deliver training, document learning outcomes, provide learner support, and administer certification.

Sharing Educational Records

Where training is provided through a company or forms part of a Bixter program, relevant records may be shared with authorized representatives where necessary and legally permitted.

This may include course assignments, progress, completion status, assessment outcomes, and certificates, according to the relevant training arrangement.

Access to detailed assessment responses or individual learning activity should be limited to purposes for which that information is genuinely necessary.

11. Who May Receive Your Personal Information?

Bixter does not sell personal information to data brokers.

We share personal information where necessary for legitimate services, where required by law, or where another lawful basis permits it.

Recipients may include:

Authorized Bixter personnel and relevant group entities. Employees and authorized representatives who need access to manage applications, business services, documentation, and support.

Host companies. Organizations considering or accepting candidates for relevant programs or professional placements. Shared information is limited to what is necessary for the particular purpose.

Public authorities. Immigration agencies, embassies, consulates, tax authorities, and other competent bodies where required for a relevant process.

Educational and verification partners. Universities, educational institutions, and authorized organizations involved in verifying qualifications, eligibility, or training records.

Technical and administrative service providers. Providers of website hosting, IT infrastructure, business software, email, secure document storage, communications, and related services. These may include CookieYes for managing cookie preferences and consent records.

Payment and professional service providers. Banks, payment processors, accounting providers, legal advisors, and other relevant professional service providers.

Where providers process personal data on Bixter's behalf, Bixter uses appropriate contractual arrangements, including data processing agreements where required by Article 28 GDPR.

Where a recipient acts as an independent controller, it is responsible for complying with its own applicable data protection obligations.

We do not make candidate profiles publicly visible merely because a candidate has submitted an application.

12. International Data Transfers

Bixter operates internationally, and applications may involve organizations or authorities in countries outside the European Economic Area (EEA).

Candidate and learner information may therefore be transferred internationally where relevant to educational services, program administration, placements, or legal requirements.

When personal information is transferred internationally, Bixter applies the relevant GDPR requirements.

These may include:

An adequacy decision issued by the European Commission.
Standard Contractual Clauses approved by the European Commission, together with supplementary safeguards where necessary.
Other transfer mechanisms permitted under Chapter V of the GDPR.
Applicable derogations under Article 49 in specific circumstances, where their legal conditions are satisfied.

For example, a candidate's information may need to be shared with a host company, authorized partner, or authority in the relevant destination country.

Transfers are assessed according to their purpose, destination, recipients, and applicable legal safeguards.

For information about the safeguards applied to a particular transfer, contact support@bixter.com.

13. Data Retention

Bixter retains personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods vary depending on the type of information, the purpose of processing, the nature of the relationship, and any applicable legal, contractual, or administrative requirements.

We apply the following criteria when determining how long personal information is retained:

Data category	Retention criteria
Candidate applications and supporting documents	Retained as necessary to evaluate applications, verify qualifications, manage candidate selection, and coordinate traineeship or professional placement opportunities.
Successful applicants and placement records	Retained during the relevant program or placement and afterward where necessary for administration, contractual obligations, or lawful recordkeeping purposes.
Identity documents and immigration records	Retained only as long as necessary for identity verification, immigration procedures, legal obligations, or other justified administrative purposes.
Learner accounts and educational records	Retained as necessary to manage course access, track learning progress, administer assessments, document completion, and support learners.
Certificates and verification records	Retained as necessary to verify completed training, issued certificates, and educational achievements.
General inquiries and business communications	Retained as necessary to respond to inquiries, manage follow-up communications, and maintain relevant business relationships.
Business and institutional partnerships	Retained throughout the relevant cooperation and afterward where necessary for contractual, administrative, or legal purposes.
Marketing communications	Contact information is processed for marketing purposes while a valid legal basis exists. Individuals may unsubscribe or withdraw marketing consent at any time.
Financial and accounting records	Retained for the period required by applicable accounting, bookkeeping, and tax legislation.
Security logs and cookie consent records	Retained as necessary for website security, technical administration, consent management, and compliance with applicable legal requirements.
Legal and compliance documentation	Retained where necessary to comply with legal obligations or establish, exercise, or defend legal claims.

Retention and Deletion

The completion of a course, conclusion of a traineeship program, withdrawal of an application, or end of a business relationship does not automatically require the immediate deletion of all related personal information.

However, continued retention must have a valid purpose and legal basis.

When personal information is no longer necessary for its intended purpose and no other lawful retention requirement applies, Bixter will delete or anonymize it.

Individuals may request information about the retention of their personal data or exercise their applicable GDPR rights, including requesting deletion, by contacting support@bixter.com.

14. Data Security

Bixter implements appropriate technical and organizational safeguards to protect personal information against unauthorized access, accidental loss, misuse, alteration, and disclosure.

Depending on the system and processing activity, these measures may include:

Role-based access controls.
Secure authentication.
Restricted document access.
Encrypted communications.
Appropriate storage safeguards.
System security monitoring.
Backup and recovery procedures.
Confidentiality obligations.
Employee data protection awareness.
Procedures for managing security incidents.
Appropriate agreements with service providers.

Applicants should submit personal documents only through authorized Bixter application systems or secure submission methods specified by Bixter.

No online information system can guarantee absolute security.

Where a personal data breach occurs, Bixter will assess and fulfill its obligations under Articles 33 and 34 GDPR, including notification of the relevant supervisory authority and affected individuals where required.

15. Your Rights Under the GDPR

Subject to applicable legal conditions and exceptions, individuals have the following rights:

Right of access: Request information about personal data processed by Bixter and obtain a copy where applicable.

Right to rectification: Request correction of inaccurate information or completion of incomplete information.

Right to erasure: Request deletion of personal information where the conditions for erasure are satisfied.

Right to restriction: Request restriction of processing in certain circumstances.

Right to data portability: Receive qualifying personal data in a structured, commonly used, machine-readable format and, where applicable, request its transmission to another controller.

Right to object: Object to processing based on legitimate interests, subject to applicable conditions. Individuals can object to processing for direct marketing at any time.

Right to withdraw consent: Withdraw consent where processing is based on consent. Withdrawal does not affect earlier lawful processing.

Rights concerning automated decisions: Exercise applicable rights under Article 22 GDPR regarding decisions based solely on automated processing, including profiling.

How to Exercise Your Rights

Contact:

Email: support@bixter.com
Subject: Personal Data Request

Please describe your request sufficiently for us to identify the relevant information.

We may request additional information where reasonably necessary to confirm your identity.

We normally respond within one month of receiving a request. This period may be extended by up to two additional months where permitted under GDPR. Any extension and its reasons will be communicated within the initial month.

Requests are generally handled without charge unless GDPR permits otherwise.

Withdrawal of an Application

Candidates may contact Bixter to withdraw an application.

Withdrawal will normally stop further application processing for the purpose of pursuing that opportunity.

However, certain personal information may still need to be retained where a separate lawful basis applies, including documented legal obligations or the establishment, exercise, or defense of legal claims.

We will assess requests for deletion individually and explain any lawful retention requirements.

16. Candidate Profiling, Artificial Intelligence, and Automated Processing

Bixter uses digital systems and artificial intelligence (AI) technologies, including OpenAI and Anthropic (Claude), to support administrative tasks, candidate application processing, information analysis, and recruitment-related activities.

These technologies may assist with organizing and reviewing information, summarizing documents, assessing qualifications against program requirements, and supporting candidate matching. Relevant information may include education, professional experience, language skills, qualifications, and eligibility criteria.

Where necessary for these activities, personal information may be processed through these third-party AI services, subject to appropriate data protection safeguards, contractual arrangements, and applicable GDPR requirements.

AI tools are used to support Bixter's personnel and do not replace human judgment in candidate selection and placement decisions. Final decisions remain the responsibility of authorized Bixter personnel.

Bixter Academy also uses standard automated educational functions to calculate assessment scores, track learning progress, and determine whether course completion requirements have been met.

Bixter is committed to using AI responsibly, protecting personal information, and maintaining transparency about its use of automated technologies. Where applicable, we will comply with Article 22 GDPR, including requirements concerning decisions based solely on automated processing that produce legal or similarly significant effects.

We will review and update this Privacy Policy when introducing new AI technologies or materially changing how personal information is processed.

17. Cookies and Consent Management

Our websites may use cookies and similar technologies for essential functionality, account authentication, security, preferences, analytics, and, where applicable, marketing purposes.

We use CookieYes to support cookie consent management.

Cookie Categories

Strictly Necessary: Essential website functionality, secure sessions, authentication, and security. Consent is not required where a legal exemption applies.

Functional: Optional website preferences and additional features. Consent is obtained where required.

Analytics: Website statistics and usage analysis. Non-essential tracking requires prior consent.

Marketing: Advertising measurement and related promotional tracking. Consent is obtained where required.

Managing Preferences

Where CookieYes is configured on the relevant site, visitors can:

Accept optional cookies.
Reject optional cookies.
Customize cookie preferences.
Review detected cookies and their purposes.
Change or withdraw consent through Cookie Settings.

Optional tracking technologies requiring consent must not be activated before the required consent is obtained.

CookieYes provides cookie declarations and related preference information.

Bixter remains responsible for ensuring that the deployed technologies and consent mechanisms meet the applicable requirements.

Application Form Tracking

Cookies or similar technologies used through trainees.bixter.academy must also be assessed under applicable Danish cookie and data protection rules.

The presence of a consent banner does not, by itself, authorize unrelated tracking of submitted application documents.

Personal information provided through an application form is processed under the purposes and legal bases described in Sections 5 and 6 of this policy.

18. Third-Party Platforms and External Content

Bixter Academy and its traineeship platform may use external services for educational content, video hosting, application administration, payment processing, authentication, and technical infrastructure.

Certain features may involve links or embedded content provided by third parties.

When applicants submit externally hosted videos, the relevant provider may independently process personal information according to its own privacy policy.

Where third-party content or technologies involve optional tracking, Bixter will apply the relevant consent requirements.

19. Children's Privacy and Program Age Requirements

Bixter's traineeship and professional placement programs are generally intended for applicants aged 18 or older who satisfy the relevant program requirements.

Bixter Academy primarily serves adult learners and professional development participants.

We do not knowingly solicit program applications from individuals who are below the relevant eligibility age.

Where services are offered to minors, we will assess the applicable data protection requirements and implement appropriate safeguards.

If personal information has been collected from a child without a valid legal basis, appropriate steps will be taken in accordance with applicable law.

20. Marketing and Commercial Communications

Bixter uses various communication channels to share information about its online courses, educational programs, traineeship and work programs, new training opportunities, events, and platform developments.

Our communications are intended for learners, candidates, employers, host companies, educational institutions, business partners, and others interested in our educational and professional programs.

20.1 Marketing Communications

Where permitted by applicable law, Bixter may process personal information to:

Send newsletters, promotional messages, and updates about our courses, training programs, and services.
Share information about new courses, educational opportunities, traineeship and work programs, and relevant events.
Respond to inquiries from learners, candidates, employers, educational institutions, and business partners.
Manage marketing campaigns and evaluate their effectiveness.
Improve the relevance, quality, and effectiveness of our educational and commercial communications.

Where consent is required for direct marketing, Bixter obtains it before sending promotional communications. Individuals may withdraw their consent or unsubscribe from marketing communications at any time.

Service-related communications, including course enrollment confirmations, learning reminders, assessment results, certificates, and application status updates, are managed separately from promotional communications.

20.2 Social Media Channels

Bixter maintains an online presence and communicates through social media platforms, including:

Facebook.
Instagram.
TikTok.
YouTube.
LinkedIn.
WeChat.

When individuals interact with our official social media accounts, we may process information such as publicly available profile details, comments, messages, and other information voluntarily shared with us.

This information may be used to respond to inquiries, provide information about courses and programs, engage with our educational community, share updates, and manage our social media activities.

Social media platforms may also process personal information independently under their own privacy policies. Certain activities, including page analytics and audience statistics, may involve joint controllership arrangements between Bixter Academy and the relevant platform provider.

20.3 Marketing Analytics and Advertising

Bixter may use analytics and advertising tools to understand the performance of our communications and improve our marketing activities.

Where these activities involve cookies or similar tracking technologies, consent is managed through CookieYes in accordance with applicable legal requirements.

Information about cookies and tracking preferences is available in Section 17 of this Privacy Policy.

20.4 Marketing Consent and Your Preferences

Bixter and Bixter Academy complies with applicable Danish marketing legislation when sending commercial communications.

Where consent is required, we obtain it before sending marketing messages.

You have the right to:

Withdraw your marketing consent at any time.
Unsubscribe from marketing emails using the unsubscribe link provided.
Object to the processing of your personal data for direct marketing.
Contact support@bixter.com to request that we stop sending marketing communications.
Manage advertising preferences through the relevant social media platforms.
Manage optional cookies through CookieYes on bixter.academy and trainees.bixter.academy.

Withdrawing consent or objecting to direct marketing is free of charge and does not affect necessary communications regarding your application, placement, or contracted services.

21. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in our services, processing activities, technologies, or applicable legislation.

The current version will be available through the websites covered by this policy.

Where material changes affect the processing of personal information, Bixter and Bixter Academy will provide additional notice where required.

Continued use of the websites does not, by itself, constitute valid GDPR consent for new processing purposes requiring consent.

22. Complaints and Supervisory Authority

Individuals who have concerns about the processing of their personal information may contact:

Email: support@bixter.com

Individuals also have the right to lodge a complaint with the relevant supervisory authority.

In Denmark, the supervisory authority is:

Datatilsynet (Danish Data Protection Agency)
Website: https://www.datatilsynet.dk/
Email: dt@datatilsynet.dk

Individuals may also have the right to lodge a complaint with a competent authority in another EU or EEA country.

23. Contact Us

For questions about this Privacy Policy, candidate application information, educational records, or GDPR rights, contact:

Bixter Holding ApS
Kolding, Denmark
Email: support@bixter.com

Bixter Academy: https://bixter.academy/
Traineeship Programs: https://trainees.bixter.academy/

Bixter is committed to handling personal information responsibly and transparently throughout the educational, application, selection, and international placement processes.